The IRIA functions in a structured environment through standard, professional, policy and procedure protocols.
Policy or “spirit of intent” is a guide to decision making in the IRIA.
Procedures are a step by step process of how to achieve the said policy.
Policy and procedures are amended on an on-going manner as part of the IRIA’s continuous improvement process, within the IRIA’s Quality Management system. These are readily available to the membership of the IRIA through web based format.